Irma Matchavariani
verkefnastjóri
Tourism service 2
14. mar - 28. mar
Lengd í klst: 34
Höfðabakki 9
17.000 kr.
About the course
The tourism service course is a practical course of 34 hours for people over 18 years of age who want to work in the tourist service industry or develop their professional skills in the field. The course is a continuation of Tourism service 1. The course content emphasizes on working in hotels and restaurants. Tourism service 2 is taught according to curriculum published by The Education and Training Service Centre and attested by The Directorate of Education.
Course content
- Course introduction and study techniques
- Language - work-related vocabulary
- ICT tools
- Self-knowledge and flexibility
- Professional skills - multicultural skills
- Cleaning and hygiene
- Workplace culture. Leadership skills.
- Professional skills
- Security issues
- Reception - customer service
- Table service
- Community and places
- Hotels, restaurants, tourism companies visited
Admission requirements
a. Those who are 18 years or older without secondary education
or
b. Those who have applied for study funding from the Directorate of labour
Study evaluation
Study evaluation is based on attendance and how active the student is during classes. Attendance required. No final test.
Place
Höfðabakki 9, 110 Reykjavík
Funding/subsidy
The course is subsidized by the Education Funds of trade unions. Students need to pay for the course beforehand and present the original bill to their trade union for funding/subsidy. The Unemployed can apply for up to 75% subsidy to the Directorate of labour.
Study plan
November 8th -22nd 2021
Price
Full admission 13.000 kr. Directorate of labour subsidies up to 75% of the admission fee.
Námsstyrkir | Vinnumálastofnun (vinnumalastofnun.is)
