About the course

The tourism service course is a practical course of 45 hours for people over 18 years of age who want to work in the tourist service industry or develop their professional skills in the field. The course content emphasizes on working in hotels and restaurants. Tourism service 1 is taught according to curriculum published by The Education and Training Service Centre and attested by The Directorate of Education.

Course content

  • Course introduction and study techniques
  • Language - work-related vocabulary
  • ICT tools
  • Self-knowledge and flexibility
  • Professional skills - multicultural skills
  • Cleaning and hygiene
  • Workplace culture. Leadership skills.
  • Professional skills
  • Security issues
  • Reception - customer service
  • Table service
  • Community and places
  • Hotels, restaurants, tourism companies visited