Tourism service 1

The tourism service course is a practical course of 45 hours for people over 18 years of age who want to work in the tourist service industry or develop their professional skills in the field.

Tourism service 1 is taught according to curriculum published by The Education and Training Service Centre and attested by The Directorate of Education.

Teaching hours are Monday to Thursday at 17:00 to 20:10.

Study evaluation

The program is divided into three specialized sections: tourism, service, and communication at the workplace and local knowledge. Study evaluation is based on attendance and how active the student is during classes. Attendance required. No final test.

Course content:

• Working under pressure / Að vinna undir álagi
• Effective communication / Árangursrík samskipti
• Initiative / Frumkvæði
• Multiculturalism / Fjölmenningarfærni
• Self-confidence / Sjálftraust
• Work ability / Starfshæfni
• The customer in focus / Viðskiptavinurinn í brennidepli

Tourism service 1 is taught according to curriculum published by The Education and Training Service Centre and attested by The Directorate of Education.

The course is subsidized by the Education Fund.